In this article
Objective
Help your staff complete post-appointment actions and/or prepare for the next appointment by adding buffer time to services.
NOTE: Because buffer time does not impact the client elements of an appointment, such as the calendar invite or notifications, appointments scheduled just in advance of a location’s close time will not include the buffer time set for that service.
For an overview on getting started with Services, please refer to this article.
Steps
From the navigation menu, click Services
Navigate to the service you want to add a buffer to and click More
From the Buffer dropdown, select the amount of time you want to add to the service as a buffer
Click Save
A note on access and visibility
Admin users can add, edit, and archive services.
Buffer time is not calculated as part of the overall appointment length in calendar invites, nor is it included in appointment notifications. Buffer time, however, is reflected in a staff member's calendar in Schedule.