In this article
Objective
Integrate Microsoft Exchange® with Coconut to provide staff members with the ability to sync and view appointments in either application.
Keep your Microsoft Exchange® integration with Coconut up-to-date by updating the service account details in Coconut when your organization updates its Microsoft Exchange® service account details in Exchange.
Steps
Update the password
From the navigation menu, click Settings
From Integrations & API, click Microsoft Exchange
From the Configuration tab, click Update
Enter the service account’s updated password
Click Authorize
NOTE: It can take up to 24 hours for the update to take effect.
Update account details
From the navigation menu, click Settings
From Integrations & API, click Microsoft Exchange
From the Configuration tab, click Update
Make the required updates
Click Authorize
NOTE: Changes made to Microsoft Exchange® service account credentials will not update until there is a successful connection between Coconut and Exchange. This can take up to 24 hours to take effect.
A note on access and visibility
Admin users can access Settings and configure the Microsoft Exchange® integration.